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Version: 8.3
Question: 1

Which two options are characteristics of autocratic leadership styles? (Choose two.)
A. It is intended for team members who require close supervision.
B. The leader and team members set goals.
C. The leader motivates team members through visibility.
D. The leader makes unilateral decisions.
E. The leader has minimal involvement.
Answer: B,C 
Question: 2

Which two values are provided from delivering a business roadmap? (Choose two.)
A. It provides insights on technology trends that are relevant to customer business.
B. It reduces product failures and downtime that impact customer business.
C. It aligns business priorities, business capabilities, business solutions, and business outcomes.
D. It enables the business to transform from its current business state to its target business state.
E. Hit provides product roadmap to meet business and customer needs.
Answer: A,E 
Question: 3

Which tool is leveraged by Cisco business architects for describing, visualizing, assessing, and
changing business models?
A. business model visualization.
B. business model framework
C. business model agenda
D. business model canvas
Answer: C 
Question: 4

Which description or the ISO 9001 standard is true?
A. It is a set of documents that describe a technical design ?
B. It is a set of guidelines and documents that establish a quality management and assuranceframework.
C. It is a document from the Internet Engineering Task Force that is the result of committee drafting
and subsequent review by interested parties
D. It is a set of guidelines and documents that establish an architectural framework
Answer: B 
Question: 5

Which two characteristics of customer relationship management are true? (Choose two.)
A. increasing customer spend on technology hardware and software
B. introducing technology solutions to the customer
C. building and maintaining rapport with relevant individuals
D. moving the customer toward positive decisions about investments and initiatives
E. enticing customer with deep discounts and promotions
Answer: A,B